Returns & Exchanges
At DND Gel, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA).
Pack Your Items
Securely pack the unused gel polishes and supplies in their original packaging to ensure they are not damaged during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please note that return shipping costs may apply.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing